Terms of Service

1. Acceptance of Terms

By accessing or using Secureretailerg's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Secureretailerg provides professional stretching, flexibility, and recovery services including:

• In-person stretching sessions
• Online virtual classes
• Workshops and retreats
• Wellness consultations
• Educational resources and content

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information about your health and fitness level
• Follow safety guidelines and instructions provided by our instructors
• Inform us of any health conditions or injuries that may affect your participation
• Use our services responsibly and within your physical capabilities
• Respect other participants and our staff
• Arrive on time for scheduled sessions

4. Booking and Cancellation Policy

Booking

Sessions can be booked through our website, phone, or email. Advance booking is recommended to secure your preferred time slot.

Cancellation

• 24+ hours notice: Full refund or reschedule at no charge
• Less than 24 hours: 50% cancellation fee applies
• No-show: Full session fee charged
• Emergency circumstances: Evaluated case-by-case

Weather Policy

In case of severe weather conditions, we may need to cancel or reschedule sessions for safety reasons. In such cases, no cancellation fees apply.

5. Payment Terms

• Payment is due at the time of service or as agreed in advance
• We accept cash, credit cards, and bank transfers
• Package deals must be paid in full before the first session
• Refunds are processed according to our cancellation policy
• Late payment fees may apply for overdue accounts

6. Health and Safety

Assumption of Risk

You acknowledge that physical activity involves inherent risks. You voluntarily assume all risks associated with participating in our services.

Health Disclosures

You must disclose any health conditions, injuries, or limitations that may affect your participation. Failure to disclose relevant health information may void our liability coverage.

Emergency Procedures

In case of injury or emergency during a session, we will provide immediate first aid and contact emergency services if necessary.

7. Limitation of Liability

To the maximum extent permitted by law:

• Secureretailerg's liability is limited to the cost of the service provided
• We are not liable for indirect, consequential, or incidental damages
• You participate in our services at your own risk
• Our liability does not extend to personal property damage or loss

8. Intellectual Property

All content, materials, and methods used in our services are the intellectual property of Secureretailerg. You may not:

• Record, copy, or distribute our proprietary techniques
• Use our content for commercial purposes without permission
• Reproduce our training materials or methods

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Code of Conduct

We maintain a respectful and professional environment. Inappropriate behavior may result in termination of services without refund. This includes:

• Harassment or discrimination of any kind
• Disruptive or disrespectful behavior
• Violation of safety guidelines
• Inappropriate physical contact

11. Modifications to Services

We reserve the right to modify, suspend, or discontinue our services at any time. We will provide reasonable notice of significant changes that may affect your bookings.

12. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or public health emergencies.

13. Governing Law

These terms are governed by New Zealand law. Any disputes will be resolved in the courts of New Zealand.

14. Contact Information

For questions about these terms or our services, please contact us:

• Email: [email protected]
• Phone: +64 3 769 9081
• Address: 23 Arney Street, Greymouth 7805, New Zealand

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.