Privacy Policy

1. Introduction

Secureretailerg ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number)
• Address and location information
• Health and fitness information relevant to our services
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our stretching and wellness services
• Scheduling appointments and managing bookings
• Processing payments and maintaining billing records
• Communicating about our services and responding to inquiries
• Sending newsletters and promotional materials (with consent)
• Ensuring the safety and security of our services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our business
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data storage systems
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

6. Your Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

7. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Improve our website functionality
• Provide personalized content

You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Client records: 7 years after last service
• Marketing communications: Until you unsubscribe
• Financial records: 7 years as required by law
• Website analytics: 26 months

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date and notify you through our website or by email if the changes are significant.